AIA Australia appoints new risk chief

Yasmine Raso

Senior Journalist, Financial Newswire

18 July 2025

AIA Australia has announced seasoned risk management and regulation executive, Susan Looi, as its new Chief Risk Officer.

Looi takes over the role from Gerry Schipper, who announced his retirement on social media earlier this week.

Looi brings close to three decades of domestic and foreign experience across financial services, insurance, reinsurance, superannuation and banking.

“I’m delighted to have Susan Looi join the AIA Australia family as our new Chief Risk Officer. Susan plays a pivotal role in safeguarding our risks and empowers her teams to make a positive difference,” Damien Mu, AIA Australia CEO, said.

“With her valued knowledge and expertise, Susan will provide critical support and leadership, as we pursue our vision for Australia to be the healthiest and best protected nation in the world.”

Looi has previously held several senior executive roles spanning risk management, sales, actuarial and strategy, having spent time at ANZ Banking Group, the Reinsurance Group of America and Zurich Insurance Group.

“I’m excited to join leading life and health insurer AIA Australia, with its depth of talent and a vision that resonates deeply,” she said.

“Over the last few weeks, I’ve witnessed how AIA Australia is dedicated to helping Australians live healthier, longer, better lives. I’m looking forward to helping AIA Australia deliver on its commitment to improve the health and wellbeing of the nation.”