Zurich introduces ‘Continuous Care’ TPD option

Mike Taylor

Managing Editor/Publisher, Financial Newswire

2 October 2024

Major insurer Zurich Financial Services has broken new ground launching a Total and Permanent Disability (TPD) product with a “Continuous Care” option to cover ongoing carer support.

Zurich head of retail, Jacqui Lennon said the launch of “Continuous Care” is part of a broader suite of changes to TPD and Income Protection products across the Zurich and OnePath brands.

It said the changes included assessment periods, improved rehabilitation offerings and simplification of defintions and premium labels.

The company said the “Continuous Care” option allows for a more tailored TPD solution by providing specific cover in the event of more severe accident or illness that requires ongoing support from a carer whether than person is a professional or family member.

It said it also accommodated the modification of an individual’s motor vehicle or home.

“Advancements in modern medicine, paired with significant changes to the makeup of Australia’s workforce, have led to almost 80% of Zurich TPD claims not requiring ongoing, continuous care,” Lennon said.

“This landscape shift, paired with cost-of-living pressures, has created the need for a modern TPD solution that provides customers with more control over the structure and affordability of their cover,” she said.