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Trivialities in ASIC’s regulatory definition of ‘complaint’

Trivialities in ASIC’s regulatory definition of ‘complaint’

The regulatory definition of a 'complaint' used by ASIC in RG 271 is so loose it is requiring big super funds to deal with trivialities.
InterPrac’s Crole again urges platforms to pay

InterPrac’s Crole again urges platforms to pay

With ASIC this week continuing its investigations, InterPrac CEO, Garry Crole is again urging that the super platforms emulate Macquarie IM.
Two dead quarters for advice but AFCA sees issues

Two dead quarters for advice but AFCA sees issues

No systemic issues were identified by AFCA in the advice arena for two successive quarters, but it still has concerns.
Crypto ATMs

Proposed powers for AUSTRAC to target ‘high-risk’ crypto ATMs

Yasmine Raso 17 October 2025

Investment

No Comments

The government has signalled its renewed crackdown on high-risk products such as crypto ATMs by moving to equip AUSTRAC with further powers.

Financial Health

ATO, Ahpra issue joint warning over early super withdrawal

Yasmine Raso 17 October 2025

Superannuation

No Comments

The ATO and Ahpra have warned health practitioners and registered agents over encouraging individuals to seek early release of their super.

AMP Tower Building

Positive North Platform the star for AMP

Mike Taylor 17 October 2025

Fintech

No Comments

AMP North continues to be the cashflow star for AMP while things are improving, albeit slowly, within its super and investments business.

Artificial intelligence

MLC Expand leverages AI to deliver adviser efficiency

Yasmine Raso 17 October 2025

Financial Planning

No Comments

MLC Expand has signalled its plans to launch several AI-powered features to enhance operational efficiency for financial advisers.

Regulatory scrutiny

Tax agents report ATO dissatisfaction in Ombudsman review

Yasmine Raso 17 October 2025

Accounting

One Comment

A new review from the Tax Ombudsman into the ATO’s service delivery for tax agents has uncovered strong feelings of dissatisfaction.

Senior leadership appointment

Rowell to chair ART

Mike Taylor 16 October 2025

Superannuation

No Comments

Former APRA deputy chair, Helen Rowell has been announced as the next chair of the Australian Retirement Trust succeeding Andrew Fraser.

Wrong number

ASIC reveals 2023 decisions on lead generator activity

Mike Taylor 16 October 2025

Financial Planning

4 Comments

ASIC has confirmed it was worrying about lead generator activity in 2023 but consulted with the communications authority not the ACCC.


INDUSTRY NEWS

Emerging Markets Equities – The missing piece in your portfolio?

Financial Newswire Contributor 1 October 2025

Industry News

No Comments

Emerging Markets (EM) are outperforming both developed and US equities this year. Find out why EM Equities deserve a bigger piece in your portfolio.

AI efficiency means more time for advice

Financial Newswire Contributor 9 October 2025

Industry News

No Comments

Powered by AI, MLC Expand’s new automation feature intelligently populates clients’ advice fees from their Client Service Agreement 

61% of members consider security a key reason to stay with their super fund

Financial Newswire Contributor 1 October 2025

Industry News

No Comments

As Australia’s superannuation funds come under increased scrutiny from more sophisticated cyberattacks and scams across the financial sector,

Discover the lessons from 40 years in markets

Financial Newswire Contributor 1 October 2025

Industry News

No Comments

Join Paul Moore, CIO of PM Capital, live as he reflects on 40 years in markets and the lessons for investors today.


Businessmen pointing to smaller and smaller version

ASIC’s Kirkland urges advisers to hold peers to account

Mike Taylor 16 October 2025

Financial Planning

11 Comments

Amid ASIC’s ongoing investigation into Shield and First Guardian, Commissioner Kirkland is urging advisers to hold peers to account.

Old couple walking on pile of coins, businessman behind them on other pile of coins

ASIC cites DBFO as expansion vehicle for super ‘nudges’

Mike Taylor 15 October 2025

Financial Planning

6 Comments

ASIC has cited the third tranche of the DBFO legislation as being a vehicle for superannuation funds to expand their member ‘nudges’ regimes.

Mergers and acquisitions

AZ NGA increase stake in WA financial planning practice

Yasmine Raso 15 October 2025

Financial Planning

No Comments

AZ NGA has followed through on its intentions to grow its stake in select financial advice businesses as part of its 2024 AMP acquisition.

Novigi acquires AI specialist, Turning Point

Mike Taylor 16 October 2025

Fintech

No Comments

Data and technology services company, Novigi, has grown its AI consulting and implementation capability by acquiring Turning Point Advisory.

Retirement calculator

60/40 strategy leaves women retirees in “greater financial strain”

Yasmine Raso 15 October 2025

Superannuation

2 Comments

Monash University research found the traditional 60/40 investment strategy places women under “greater financial strain” than men.

Keys unlocking a book

ASIC finds super funds falling short on retirement comms

Mike Taylor 14 October 2025

Superannuation

2 Comments

ASIC has delivered a new report finding major super funds are falling significantly short in tailoring retirement communications for members.

Global acquisition

SS&C Technologies finalises $1b Calastone acquisition

Yasmine Raso 16 October 2025

Investment

No Comments

SS&C Technologies has confirmed that its planned acquisition of Calastone has been finalised for approximately US$1.03 billion.

Australian Parliament

Chalmers caves on taxing unrealised capital gains

Mike Taylor 14 October 2025

Financial Planning

One Comment

Treasurer, Jim Chalmers has announced key concessions around the $3 million super tax cap entailing indexation and unrealised capital gains.

Businessman balancing on tangled rope in the sky

Q4 dominated by “lingering scars” of US-centred shocks

Yasmine Raso 13 October 2025

Investment

No Comments

Markets are still grappling with the lingering effects of US trade policy “shocks” despite growth forecasts recovering since ‘Liberation Day’.