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$480m + 5800 consumers – the looming Shield CSLR cost

Mike Taylor10 July 2025
worried adviser

While the Dixon Advisory collapse continues to weigh on the cost of the Compensation Scheme of Last Resort (CSLR) financial advisers have been reminded of the looming costs associated with the Shield Master Fund.

In announcing the banning of two advisers involved in providing advice to clients in the Shield Master Fund, the Australian Securities and Investments Commission (ASIC) reiterated the financial dimensions of the Shield fall-out.

Right now, according to ASIC, that financial fall-out is sitting at $480 million and involves at least 5,800 consumers.

To judge what impact this will have on the cost of the CSLR under current funding arrangements it is worth remembering that more than 2,500 people had lodged complaints with the Australian Financial Complaints Authority (AFCA) with respect to Dixon Advisory.

It was then estimated that each complaint approved by AFCA would then end up costing around $120,000.

The bottom line is that, depending on how many of the 5,800 consumers noted by ASIC as affected by Shield actually file a successful complaint with AFCA the flow through to the CSLR may well exceed the impact of the Dixon Advisory collapse.

Further, what ASIC’s announcement of the banning of two advisers in relation to advice around the Shield Fund makes clear is that there can be no doubting that the costs can and will be fully apportioned to the financial advice sub-sector.

ASIC’s investigation into the Shield Fund is ongoing with the regulator stating that, to date, it suggests that potential investors were called by lead generators and referred to personal financial advice providers who advised investors to roll their superannuation assets into a retail choice superannuation fund and then to invest part or all their superannuation into Shield.

ASIC is investigating the circumstances surrounding Shield. ASIC is investigating Keystone Asset Management Ltd (in liquidation) (the responsible entity for Shield) and its directors and officers, the role of the superannuation trustees, certain financial advisers who recommended investors invest in Shield, the lead generators, and others.

 

Mike Taylor

Mike Taylor

Managing Editor/Publisher, Financial Newswire

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Boycott CSLR
2 months ago

Real Advisers must Boycott CSLR levies.
Not paying
Get stuffed ASIC, AFCA, CSLR & Govt

Clem
2 months ago

Our profession needs some form of last resort compensation scheme just like lawyers, accountants etc.
However, CSLR is not fit for purpose.
ASIC currently levies each sector of financial services to cover their costs including regulation and enforcement. ASIC and therefore the Government have to bear some responsibility for issues like Dixon, Shield etc and when they don’t properly do their job they need to accept the responsibility.
Likewise, product providers and their distributors, particularly superannuation trustees have responsibilities, especially as platforms take shelf space fees etc – kick backs!
Consumers also have to take some responsibility if they do stupid things. How many times do they need to be told, if its too good to be true it actually is!
And let’s not get started on social media platforms – oh, isnt it ASIC’s responsibility to police this, after all we pay them a levy to do this.
Financial advisers should not be picking up the cost twice for everything that goes wrong.
Lets get real people.

Terry G
2 months ago

Financial advisers pay for miserable ASIC.

Then pay again through the Consumer Scheme of FIRST Resort.

Last edited 2 months ago by Terry G