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DDH Graham inks ‘long-term’ outsourcing deal with SS&C

Patrick Buncsi16 February 2024
DDH Graham Outsourcing contract

Brisbane-based funds management firm DDH Graham Limited (DDH) has confirmed a new subcontracting deal with SS&C Technologies to supply administration services for the business’s growing superannuation and funds management functions.

As part of the extended-term deal, SS&C will be tasked with delivering member and investor administration, including unit registry and fund services, for DDH’s superannuation and managed fund clients.

Once the transition of administration services is complete, predicted within the next few months, DDH will be able to subcontract SS&C’s financial administration and technology resources to further expand its superannuation and managed funds business.

To ensure service continuity, around 70 DHH staff, based in Brisbane, will transfer over time to SS&C.

According to SS&C, the transferees will leverage the firm’s in-house technology to automate processes and streamline operations while continuing to provide service delivery to DDH’s clients, supported by SS&C staff.

DDH executive chair Ugo Di Girolamo said he welcomed the “significant” opportunity to align the fund managers’ superannuation and managed funds administration with SS&C.

“The ability to scale and gain access to leading financial technology will expand our range of opportunities to service customers in a changing industry,” Di Girolamo said.

Despite the wide-scaling deal, Di Girolamo confirmed that the firm’s Money Market business is not part of the contract and thus will remain “unchanged”.

The DDH Group currently manages and administers over $14 billion in funds nationally on behalf of financial intermediaries and other financial services partners.


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