FES Super extends 15-year tech partnership with SS&C

FES Super, the $989 million industry super fund for members of WA’s fire and emergency services sector, has extended its longstanding partnership with technology and managed services partner SS&C.

FES Super fund secretary Adrian Rutter said the deal will maintain services that are in the “best interest of our members”, ensuring the fund can continue to leverage SS&C’s “flexible, customisable tools and consistent service”.

Among the core components of the managed services deal is FES’s continued use of SS&C’s cloud-hosted, single-pane-of-glass registry platform Bluedoor.

Built specifically for defined contribution, defined benefit and pension services providers, the cloud-based platform is designed to help these funds manage administrative tasks and consolidate registry activity, providing real-time automation and straight-through processing capability.

By leveraging Bluedoor, Rutter said the fund can ensure efficient delivery of “modern, high-quality user experience” to members.

Alongside Bluedoor, SS&C also provides FES Super with member digital and reporting services.

The latest deal extends a now 15-year relationship between FES Super and SS&C.

Bluedoor is the foundation of SS&C’s Global Investor & Distribution Solutions’ (GIDS) digital operating model for superannuation.

SS&C’s head of GIDS Australia Shaun McKenna said the managed services provider was “proud to renew our deep-rooted partnership with FES Super.”

“The fund has grown significantly since our initial engagement nearly 15 years ago. We look forward to working with the FES team to help deliver a superior member experience.”

FES Super counts more than 2,500 members and saw a nearly 10% growth (up $84.8 million) in funds under management between FY23-24.

Earlier this month, SS&C secured an administration mandate with REI Super, a major coup for the US managed services provider as it expands its presence in Australia.