SS&C disrupts super admin with Mine Super mandate

In what represents a disruptor to the Australian superannuation administration market, US-based technology firm SS&C Technologies has picked up its first administration client in Australia, Mine Super.

The SS&C mandate from Mine Super is important because Mine Super is currently involved in merger talks with TWU Super.

It is also important because SS&C has previously been a bidder for control of Australia’s largest superannuation administrator, Link Market Services.

SS&C describes itself as the world’s largest fund administrator and leading outsourcing provider and said the agreement with Mine Super establishes the foundation for SS&C’s new superannuation administration business for the APAC region.

“Mine Super brings a wealth of experience in superannuation administration to SS&C and will be central to SS&C expanding its superannuation offering in Australia” the announcement said.

SS&C’s Head of Global Investor and Distribution Solutions, Nick Wright, said SS&C is pleased to work with Mine Super.

“This agreement represents an alignment of strategies, allowing Mine Super to continue focusing on member-first outcomes through SS&C’s modern, differentiated administration offering. The teams transferring to SS&C are pivotal to providing exceptional service for Mine Super’s members and key to the growth of our BPO offering in Australia,” he said.

Mine Super Chair Christina Langby said, “We are excited to be working with SS&C to provide our members with access to leading technology capabilities, which will allow us to deliver superior member outcomes. We look forward to working with SS&C to provide best in class member experiences.”

Chief Executive Officer of Mine Super Vasyl Nair said, “Having worked with the SS&C team for a number of years, it became clear that their global expertise in BPO could be leveraged onshore. We’re proud to externalise our administration to such a large and well-established business that will continue to enable Mine Super to deliver better value and service to our members.”

Mine Super members will benefit from SS&C’s continued investments in intelligent automation and digital technologies. The solution will deliver superior digital experiences for members, driving greater member engagement and stronger retirement outcomes