DDH Graham partners with SS&C to administer funds

Fund management and administration solutions provider DDH Graham Limited (DDH) has chosen SS&C’s Bluedoor Software as a Service (SaaS) platform to administer its funds.

As part of the partnership, Brisbane-based DDH will use the platform to improve operational efficiency and lower administration costs, while AMG Super (part of the DDH Group), will also leverage Bluedoor’s adviser portal to improve self-service capabilities and enhance the experience. AMG Super will also launch its new product Acclaim Super & Pension on the Bluedoor platform later this month.

SS&C Bluedoor’s Superannuation administration platform provides firms with the opportunity to adopt a digital operation that automates business processes and allows for an exception-based administration model.

DDH’s advisers and members will be able to engage with the platform through digital portals and apps that enhances their experience. Developed via a SaaS model, the Bluedoor platform also simplifies management of the solution.

“We were looking for a modern, flexible, open platform to support growth initiatives and deepen the capabilities we can provide to our partners and members,” said Peter Lockhart, Chairman of DDH.

“We are also thrilled to be working with SS&C to provide our AMG Super customers a modern, self-serve advisor portal with a modern, digital customer experience.”

Nick Wright, Head of Global Investor & Distribution Solutions at SS&C said the software provider is pleased to partner with a trusted administrator in the Australian superannuation industry like DDH.

“SS&C Bluedoor’s open architecture will allow the funds DDH administers to leverage their own digital experience while providing excellent customer service and member engagement.

“We look forward to working with DDH to help their business grow,” he said.