GNGB launches live dashboard for Payday Super

Binaya Dahal

Journalist

2 July 2026

Australia’s superannuation payments network has been equipped with a real-time performance dashboard, as the industry prepares for higher transaction volumes under the government’s Payday Super reforms.

GNGB, the industry-owned not-for-profit that operates the Superannuation Transaction Network (STN), on Wednesday launched the platform, giving employers, superannuation funds, payroll software providers and other users greater visibility of whether the system was operating normally.

GNGB chief executive Michelle Bower said the decision to increase visibility of the network was an important step, particularly with the advent of Payday Super.

“Ensuring readiness for increased transaction volumes has been a key focus for us for the past couple of years,” Bower said.

She said the dashboard would strengthen governance and oversight while allowing users to independently verify whether transaction issues were caused by network availability or arose elsewhere in the payments chain.

Previously, employers or software providers experiencing delays or failed transactions typically needed to contact GNGB, a gateway operator or another intermediary to determine whether the network itself was experiencing issues.

The dashboard also allows users to subscribe to automated email alerts notifying them when network availability falls below normal levels and when service is restored.

Beyond real-time monitoring, GNGB said the platform establishes the technical foundations for future performance analytics, including historical reporting, trend analysis and assessments of system degradation and recovery.

The STN is the mechanism used to transmit employer superannuation contributions to funds and enable rollovers between funds. It also supports payroll and software providers to comply with SuperStream data and payments standards and delivers superannuation information to the Australian Taxation Office.